Filmetrics has opened two film thickness measurement application labs in Tainan, Taiwan and Munich, Germany. Each lab is tied into the Filmetrics support network, which provides immediate internet and voice response to Filmetrics customers.
The two new labs complete the company’s 24-hour worldwide support network, which combines real-time video, remote diagnostics, and online ‘hands-on’ capabilities. Both labs will support F20 applications, including those in semiconductor, thin-film solar, display, and biomedical industries.
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Filmetrics President Dr. Scott Chalmers said, “Now customers in Europe and Asia can benefit from the same high level of support that customers in the U.S. have come to enjoy and expect. Also, with our new 24-hour support network, they can have the equivalent of a Filmetrics applications engineer sitting next to them at any time of the day.”