Sunnova net losses continue to increase, Q3 customer additions down

Facebook
Twitter
LinkedIn
Reddit
Email
Sunnova aims to add 135,000-145,000 new customers in 2023. Image: Sunnova

US residential solar installer Sunnova’s new customer addition slightly dropped to over 37,000 in the third quarter this year, while its net loss in the same quarter increased to US$56.5 million year-on-year.

In Q3, Sunnova added about 37,600 new customers, bringing total customer count to 386,200 as of 30 September. The company aimed to add 135,000-145,000 customers in 2023, and it had added about 106,700 customers in the first three quarters of this year.

This article requires Premium SubscriptionBasic (FREE) Subscription

Unlock unlimited access for 12 whole months of distinctive global analysis

Photovoltaics International is now included.

  • Regular insight and analysis of the industry’s biggest developments
  • In-depth interviews with the industry’s leading figures
  • Unlimited digital access to the PV Tech Power journal catalogue
  • Unlimited digital access to the Photovoltaics International journal catalogue
  • Access to more than 1,000 technical papers
  • Discounts on Solar Media’s portfolio of events, in-person and virtual

Or continue reading this article for free

Although the number of customers continued to rise, Sunnova incurred a net loss of US$56.5 million in Q3, up from US$32.3 million in Q3 2022. This higher net loss was due to the increase in interest expense, net of US$36.8 million and higher general and administrative expense.

In the first three quarters this year, Sunnova’s net loss was US$267.6 million, compared to a net loss of US$68.3 million in the first three quarters last year. Sunnova again attributed the increase in net loss over the nine-month period to an increase in interest expense, net of US$155.8 million and higher general and administrative expense.

Q3 adjusted EBITDA was US$40.4 million, slightly decreasing from US$41.3 million year-on-year. As for the first three months in 2023, adjusted EBITDA was US$83.0 million, down from US$93.5 million in the first three quarters in 2022. However, Sunnova reaffirmed that its adjusted EBITDA for 2023 will be between US$235 million and US$255 million.

“In Q3, Sunnova entered into a tax credit transfer transaction involving the sale of up to US$145 million in investment tax credits … under the Inflation Reduction Act (IRA). Sunnova is dedicated to shaping and supporting the growth of this nascent market,” said William Berger, founder and CEO of Sunnova.

Looking ahead, Sunnova aimed to add 185,000-195,000 new customers in 2024, with adjusted EBITDA between US$350 million and US$450 million.

Berger said Sunnova had undertaken multiple initiatives under the challenging macroeconomic conditions, including reducing working capital demands, managing operating expenses, reducing future corporate capital needs, and integrating advanced software and artificial intelligence applications to maximise operational efficiency.

Apart from measures taken by the company, Sunnova also secured funding from the US government last month, as the US Department of Energy (DOE) agreed to supply up to US$3.3 billion in loan funding, which will be used to expand its energy monitoring and analysis platforms. The loan funding, of which US$3 billion is guaranteed and will operate under a new loan channel named ‘Project Hestia’, will go towards improvements and expansions for its monitoring platforms.

Moreover, Sunnova will provide monthly servicing reports to the DOE using the data collected from its platforms, alongside information on greenhouse gas reduction derived from customers installing its solar panels.

“As we navigate this higher interest rate and lower liquidity environment, it’s essential to recognise the unique opportunity that arises from the convergence of declining solar equipment prices and the steady uptick in utility rates, creating a distinct wedge of value for our customers,” Berger said.

Our publisher Solar Media is hosting the 10th Solar and Storage Finance USA conference, 7-8 November 2023 at the New Yorker Hotel, New York. Topics ranging from the Inflation Reduction Act to optimising asset revenues, the financing landscape in 2023 and much more will be discussed. See the official site for more details.   

Read Next

June 30, 2025
Voting on the US tax reconciliation bill is expected to begin in the Senate today, following a draft published on Friday that hit clean energy tax credits hard.
June 25, 2025
First Solar has sold US$311.8 million in tax credits to “a leading financial institution” under the rules set out in the IRA.
June 17, 2025
US tax credits for solar PV, wind power and electric vehicles are facing dramatic cuts, while those for energy storage are sustained.
June 16, 2025
US solar residential installer Sunnova has received court approval for a US$90 million debtor-in-possession financing agreement.
June 13, 2025
As our annual PV ModuleTech USA event kicks off in Napa, California next week, “uncertainty” is the watchword for the US solar industry.
June 10, 2025
A group of Republican Congress members penned an open letter on Friday urging the US Senate to moderate proposed changes to renewable energy manufacturing and deployment support.

Subscribe to Newsletter

Upcoming Events

Upcoming Webinars
June 30, 2025
10am PST / 6pm BST
Solar Media Events
July 1, 2025
London, UK
Solar Media Events
July 1, 2025
London, UK
Media Partners, Solar Media Events
July 2, 2025
Bangkok, Thailand
Media Partners, Solar Media Events
September 2, 2025
Mexico City, Mexico