Mark Roe, formerly of Apple, has joined SolarCity as its new vice president of operations. During his time at Apple Roe was senior director of worldwide service; a position which saw him manage global service operations for new product introduction, technical training, field support and feedback, service engineering and Apple Retail service among other functions.
“SolarCity has become the leading solar service provider in the U.S.,” said Roe. “I look forward to the challenge of helping lead the operations and engineering teams in innovating and finding more ways to make the customer experience as rewarding as possible as we work to expand our services.”
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Before working for Apple, Roe served as vice president for customer satisfaction at Palm. He holds a BS in industrial engineering and operations research from Virginia Polytechnic Institute and a master of business administration in marketing and finance from Syracuse University.