Unirac has been awarded the ISO 9001:2008 International Organization for Standardization certification for its quality management system. The year-long certification process, which involved internal and external audits across the business and customer support organizations, provides Unirac with international recognition for its attempts to continually monitor and improve its management structure.
“Operational excellence is of paramount importance at Unirac and is why we pursued ISO 9001:2008 certification,” said Richard Welch, Unirac's COO. “We're delighted to have earned the ISO 9001:2008 registration, but more importantly, we're pleased to have in place the global processes necessary to continuously improve Unirac's service quality on a quantifiable and demonstrable basis.
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“As the market matures, more and more of our customers are demanding proof of our processes and systems. This certification is a huge step in the direction to not only meet, but exceed our customers' expectations.”