Sunnova expanding service offering after jump in Q3 customer additions

Sunnova reported a 37% year-on-year increase in revenues in Q3. Image: Sunnova.

US residential solar installer Sunnova is broadening its service offering in areas such as battery storage and electric vehicle charging as it bids to double its customer count over the next two years.

In its Q3 results published yesterday (27 October), the installer revealed it added 14,000 customers between July and September 2021, double the number added in the same quarter last year, bringing its total customer count to 176,900.

In prepared remarks ahead of a conference call, CEO William J. Berger said the growth is notable for the optionality it creates: “Each new customer Sunnova adds presents the opportunity for additional revenues in the future as we continue to broaden our service offerings.”

He added: “This could not be a more opportune time for our industry, especially for service providers like Sunnova. What was once often seen as an ‘install and forget’ product sale, dealing only in solar panels and a single inverter, has now become an evolving energy service offering that contains an increasing number of pieces of equipment made by a growing number of manufacturers.”

Sunnova earlier this week revealed a new partnership with electric vehicle (EV) charging provider ChargePoint that will enable homeowners to power their vehicles with clean energy from rooftop solar systems.

This follows a similar deal announced in July by rival installer SunPower, which has become the preferred solar and storage provider for customers of EV charging provider Wallbox.

As Sunnova looks to provide consumers more energy reliability for their homes, Berger said the company is working to achieve an offering that integrates solar, battery storage, possible secondary generation, EV charging, and energy control and management technologies.

Having seen energy storage attachment rates fall to 19% in Q4 of 2020 due to supply constraints, improved equipment availability meant this figure jumped to 30% in the most recent quarter. Berger said the company is encouraged by the progress its equipment partners have made in delivering energy storage systems in recent months, which has helped alleviate supply chain constraints. “This is great news for the ever-increasing number of homeowners seeking reliable power service.”

Sunnova reported a 37% year-on-year rise in revenues in Q3, reaching US$68.9 million, thanks in part to an increase in the number of solar energy systems in service and its April 2021 acquisition of rival installer SunStreet. However, Sunnova incurred a Q3 2021 net loss of US$25.9 million, compared to a net loss of US$73.3 million for the year-ago quarter.

As well as reaffirming its existing 2021 guidance, including forecasted customer additions of between 55,000 and 58,000, the company revealed it is guiding for 2022 customer additions of 83,000-87,000 and earnings before interest, tax, depreciation and amortisation (EBITDA) of US$117 million-US$137 million.

27 October 2022
The advanced technology and innovative features of the new ES G2 3kW to 6kW single phase hybrid inverter enable increased savings, with smart loading for optimally timed energy consumption. Join this 40-minute webinar to learn how a true hybrid inverter operates to maximise PV based savings and how the ES G2 addresses the requirements of residential customers.

Read Next

September 27, 2022
Nearly a third of all renewable technologies employment came from the solar PV industry in 2021, according to a new report from the IRENA.
September 26, 2022
A subsidiary of Indian conglomerate Reliance Industries will invest US$12 million to acquire a 20% stake in Caelux Corporation, a California-based company working on perovskite solar technology.
September 26, 2022
A subsidiary of solar EPC Sterling and Wilson has signed a memorandum of understanding with the government of Nigeria to develop and construct a portfolio of PV and battery energy storage system (BESS) projects in the country.
PV Tech Premium
September 23, 2022
Community solar in the US is projected to grow substantially over the next decade and represents a means of expanding access to underserved communities who are being left out of the energy transition. Sean Rai-Roche explores the drivers of community solar and what obstacles need to be overcome to support its rollout.
PV Tech Premium
September 22, 2022
The war in Ukraine, approaching its eighth month, is having an extremely detrimental effect on the country's solar sector.
September 22, 2022
New York Governor Kathy Hochul has launched a solicitation calling for 2GW of large-scale renewables projects in the state.

Subscribe to Newsletter

Upcoming Events

Solar Media Events
October 4, 2022
New York, USA
On-Demand Webinars, Solar Media Events
October 11, 2022
Virtual event
Upcoming Webinars
October 18, 2022
10am (EDT) / 4pm (CEST)